New Features on Interactive Assist App

New features are now available on the Interactive Assist app!  Photos can now be sent to a technician, and from the technician to the consumer, as a visual reference in real time using the chat feature. Also, the all-new Bluetooth® auto connect will automatically pair to the consumer’s chair again if connection is lost. In addition, a systemContinue reading “New Features on Interactive Assist App”

Social Distancing with Interactive Assist

During these challenging times with the COVID-19 pandemic, it’s important to maintain social distancing while evaluating a client’s electric wheelchair. Stay safe and reduce trips to a client’s home by using Quantum’s diagnostic app, Interactive Assist! What is Interactive Assist? Interactive Assist is the must-have app for remote service. The app provides a direct, real-timeContinue reading “Social Distancing with Interactive Assist”

Getting Technical Support Away from Home

We can all agree that we want to create memories of a lifetime when we travel, although there are unanticipated situations that also contribute to these memories. While they make for entertaining stories, they’re not the types of situations that we want to happen. If you find yourself away from home and needing technical supportContinue reading “Getting Technical Support Away from Home”

Interactive Assist: Now Available

Interactive Assist from Quantum Rehab® is a new app which provides a direct real-time connection from a power chair’s electronics to a provider’s programming station. The connection provides the technician with full system and diagnostics information along with tools, such as a real-time mirror image of the power chair’s electronics display, to eliminate wasteful trips.Continue reading “Interactive Assist: Now Available”

Quantum Launches Interactive Assist Live Remote Diagnostics

Monday, November 19, 2018 DURYEA, PA – Quantum Rehab® has launched Interactive Assist, a new app which provides a direct real-time connection from a power chair’s electronics to a provider’s programming station.      The connection provides the technician with full system and diagnostic information along with tools, such as a real-time mirror image of the powerContinue reading “Quantum Launches Interactive Assist Live Remote Diagnostics”