As you use any item you purchase, it goes through what many call “wear and tear.” It’s a natural process that happens as you continuously use anything, from clothes to appliances to your car. Motorized wheelchairs also require some maintenance to ensure a long life before replacing it one day. So, what happens when yourContinue reading “A Guide to Mobility Chair Repair”
Tag Archives: Interactive Assist
Safety as a Wheelchair User During COVID-19
While there are many things out of our control during the COVID-19 pandemic, there are things you can do to increase your safety and wellbeing. These times can be even more stressful for wheelchair users as you may not be able to avoid contact with others or follow all CDC guidelines and recommendations perfectly. ToContinue reading “Safety as a Wheelchair User During COVID-19”
Interactive Assist and Pediatric Wheelchairs
Have you heard about the latest updates to Interactive Assist? It’s easier than ever to have your son or daughter’s child wheelchair serviced by an authorized Quantum® provider. Read on to discover the newest features available from Quantum’s remote service application! What is Interactive Assist? Interactive Assist is a diagnostic application from Quantum Rehab® isContinue reading “Interactive Assist and Pediatric Wheelchairs”
New Features on Interactive Assist App
New features are now available on the Interactive Assist app! Photos can now be sent to a technician, and from the technician to the consumer, as a visual reference in real time using the chat feature. Also, the all-new Bluetooth® auto connect will automatically pair to the consumer’s chair again if connection is lost. In addition, a systemContinue reading “New Features on Interactive Assist App”
Social Distancing with Interactive Assist
During these challenging times with the COVID-19 pandemic, it’s important to maintain social distancing while evaluating a client’s electric wheelchair. Stay safe and reduce trips to a client’s home by using Quantum’s diagnostic app, Interactive Assist! What is Interactive Assist? Interactive Assist is the must-have app for remote service. The app provides a direct, real-timeContinue reading “Social Distancing with Interactive Assist”
Getting Technical Support Away from Home
We can all agree that we want to create memories of a lifetime when we travel, although there are unanticipated situations that also contribute to these memories. While they make for entertaining stories, they’re not the types of situations that we want to happen. If you find yourself away from home and needing technical supportContinue reading “Getting Technical Support Away from Home”
Interactive Assist: Now Available
Interactive Assist from Quantum Rehab® is a new app which provides a direct real-time connection from a power chair’s electronics to a provider’s programming station. The connection provides the technician with full system and diagnostics information along with tools, such as a real-time mirror image of the power chair’s electronics display, to eliminate wasteful trips.Continue reading “Interactive Assist: Now Available”
Quantum Launches Interactive Assist Live Remote Diagnostics
Monday, November 19, 2018 DURYEA, PA – Quantum Rehab® has launched Interactive Assist, a new app which provides a direct real-time connection from a power chair’s electronics to a provider’s programming station. The connection provides the technician with full system and diagnostic information along with tools, such as a real-time mirror image of the powerContinue reading “Quantum Launches Interactive Assist Live Remote Diagnostics”